Quality Heating and Air Conditioning, based in Shakopee, MN, provides residential and commercial services for air conditioners, furnaces, and HVAC systems, including repair, replacement, and maintenance. We’ve been in the business for decades and our team is equipped with Quality employees to service all of your heating and cooling needs, regardless of age, make, or model of your system. Whether you’re looking for new equipment, or simply have a question, Quality Heating and Air Conditioning is here for you. We offer 24-hour emergency service no matter the season. Take advantage of affordable financing and enjoy decades of comfort and peace of mind. We proudly serve Bloomington, Shakopee, Savage, and other southwest Twin Cities suburbs.

Google Rating

4.6

Based on 157 reviews

Quality Heating & Air Conditioning

4.6

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Shawn Eid

18:33 02 Jun 23

Steve was great! Very personable, he deserves a raise. I highly recommend

EagleEye Pix

21:32 01 Jun 23

Justin Novak was great! He was very knowledgeable and efficient. He diagnosed our issue and fixed it in no time! Excellent customer service! Great company! Thanks!

Kari Gorrie

01:52 31 May 23

They did a great job! They were at my house within a couple hours of calling them. He was able to locate the issue and fix my AC in a short amount of time. I would highly recommend using their services again.

Christopher Anton

21:42 26 May 23

Steve was awesome!

Martin Cassidy

19:51 25 May 23

Steve is awesome!!! Very consultative, professional, and helpful. And most importantly, fixed my AC. Highly recommend.

Connie Carroll

22:54 18 May 23

Quality Heating & Air installed a new a/c for me a couple of years ago and each year I schedule a maintenance appointment with them. They are always professional, explain things to me, and always ask if I have any questions.Today’s maintenance appointment was done by Steve and he did an amazing job to make sure everything was still working as expected. I highly recommend them for a/c and heating needs.

Belinda Hopkins

14:14 16 May 23

Great service as always.

David Ritchie

23:59 14 May 23

Very polite and knowledgeable

Raymond Kinney

16:41 08 May 23

My furnace started leaking water. I called Quality Air whom was referred to me by a friend. The phone was answered by a friendly, knowlegable woman. After explaining my situation we set up an appointment. Justin arrived right on time and quickly diagnosed the problem as a failed induction motor. Shortly thereafter he ha installed a new motor. End of my problem. Thank you quality air.

Ken Huiras

15:58 06 May 23

Great service friendly tech thoroughlyExplained results of inspection . DefinitlyRecommend

Sam Milstein

23:12 05 May 23

Got both my furnace and air conditioning working when I thought they were definitively done for. Thanks Steve!

Margaret Toma

17:14 04 May 23

Steve was very nice and knowledgeable.

Dennis Gezel

20:15 02 May 23

Very satisfied and very professional

Dave Kent

19:48 02 May 23

Alex Knutson

22:40 25 Apr 23

Justin at Quality Heating is the man! Super responsive, helpful, and professional. Would highly recommend this company and Justin if you can.

Brenda Allen

17:55 01 Mar 23

danny burford

20:38 16 Feb 23

Frank Waryan

13:56 10 Feb 23

Friendly and Professional Team. I highly recommend this company for any HVAC job.

hoium002 University of Minnesota

16:07 05 Jan 23

Prompt service when contacted. VSH

Katie Burrows

20:07 23 Dec 22

Justin and Trevor (?) took care of our service appointment and did an amazing job! They were quick, efficient, professional, very knowledgeable and didn’t try to sell us a new furnace like the previous tech did that was at our home just an hour prior (from a National chain). The Quality heating & air conditioning service team knew exactly what needed to be done and were in and out in less than 30 minutes right before Christmas. I still can’t believe it! We are very happy customers!

Jason Lindahl

16:18 04 Oct 22

Craig Edison

15:43 21 Jun 22

They are my go to HVAC business. Small town business experience in the big city.

Jack Woodring

16:30 15 Jun 22

A/C went out last night and called Quality Heating & Air-Conditioning since they have a business in the same city... the response i received from their team was fantastic... set me up for an appointment the same morning and had it repaired and working within 2 hours of my call. No way did I expect to have them come out in a timely manner like they did. Justin who made the repair was very pleasant and professional. Got right to the point and immediately shared with me what the issue was. Showed me the part that failed and replaced it with a new one and then cleaned the unit... Super excellent experience and I can see why they have fantastic google reviews... it was my pleasure to give them another one.. They deserved it... Thank you to Justin and the QHAC Team.

Jean Personius

15:40 14 Jun 22

Very fast response and promptly fixed the issue with my air conditioning. Would recommend for sure!

weeyin57

21:24 12 Apr 22

And just like that, our furnace issue of 9 months is fixed! Sure helps to have competent professionals do the job.Thanks Quality Heating & Air-conditioning!

Kelsey simonett

19:57 02 Mar 22

Leisa Carston

23:33 27 Feb 22

Great service on a Saturday! My furnace quit working and the repair person was here with 30 minutes of my call, and the repairs done within 15 minutes. He knew what he was doing and explained everything. I would recommend them. The price was very reasonable, especially for a Saturday call. I was worried about being taken as a female and did not feel that I was used in any way.

Tim R

16:18 05 Jan 22

No Bull, just great service will use again.

King of Jordan

01:43 30 Dec 21

Very fast and with a very good price.

Jason Burke

18:11 29 Sep 21

Quick, reliable and fast. Awesome job!

dawn rozga

23:16 07 Jul 21

Excellence service!! The attention to detail and quality are not just in the name it’s in the experience you get with Quality Heating and Air Conditioning. I’d highly recommend working with Bryan, Becca and all the crew! Thank you!

Kyle Reckinger

14:59 01 Jul 21

Great service from all employees across the board. Very knowledgeable and professional. Went above and beyond every step of the way in replacing my furnace/AC. I would recommend them to anyone that has any type of HVAC need.

Ally Neustadter

19:31 28 Jun 21

Our AC went out a couple of days ago and we decided to go through our home insurance first. Well, their first available appointment wasn’t for another 2.5 weeks so after suffering through brutal humidity and heat in the house, i called Quality and within an hour of calling, Justin came out to the house and repaired our AC within 20 minutes. We also have a newborn so the prompt response and quick fix makes us even more grateful to this company. We will definitely be using them if any other issues (crossing my fingers there won’t be) arises. Thanks Justin, you were awesome and a life saver!!

Justin Jahr

19:15 05 Jun 21

AC stopped working on a Friday night during the first heatwave of the summer. Called Quality at 730am on Saturday morning and Brian was out at my place by 1:30 that afternoon. Lucky it was just a part that needed to be replaced and we had working AC 15 minutes after he arrived. We were very impressed and will definitely will be using Quality Heating for all our future needs.

Stephen Barnes

22:43 25 Feb 21

We had Quality Heating & Air come out for a quote to replace the furnace and AC. During our discussion the technician, Justin, commented on how clean the furnace looked. It's a little over 15 years old and we were under the impression we should replace it rather than repair it. Justin provided us a quote at a good price and we were ready to take the next step. But, based on his comments about the very good condition of the furnace we decided to inquire about repairing it instead. We had Justin come back out for a full diagnostic analysis and to our surprise we actually had none of the issues the other HVAC company claimed we did. Due to Justins professional and ethical approach to our situation we were able to avoid a very costly replacement for the minimal cost if a diagnostic service call. He saved us a bunch of money and earned a future customer when the time comes that we actually do need a new system. Thanks so much for taking the time to look a little closer and solve the issue instead of trying to sell us something we didn't need.

Julia Turner

15:15 16 Feb 21

I have used Quality Heating for my business for a few years now. I have them do semi annual maintenance and change the filters. I have also called on them for repair needs a few times and have found them to be very accommodating and professional each time.

J H

22:25 15 Feb 21

Can't say enough good things about the service we received from Justin and the team at quality heating and air. They were though yet efficient. They addressed all my questions and concerns in a friendly and professional manner. I would highly recommend them whether your having an problem with your furnace or just need a tune up.

Duane Capps

01:18 14 Feb 21

Walked into a friends house and discovered the furnace was not working. House was 30 degrees and dropping, called the number that was on the furnace and got Justin on the line...he listened and gave me a very detailed list of things to look at and try....it was decided that we needed his expertise. He without hesitation headed our way to help figure out what needed to happen, on the coldest day of the year and a Saturday.Justin discovered 3 major serious things that were wrong with this furnace and replacement was the next step . He called Brian and they put together a quote in a very short while. We approved and the home is warming up in a very short amount of time. Cannot say enough good things about Quality Heating! Incredible people and service made for a pleasant experience in a stressful situation! Highly recommend!Thank you to everyone involved, it is truly appreciated!!

Jennifer Holmquist

22:22 12 Feb 21

Justin serviced my furnace on two occasions. He was on time, friendly, informative and clean! I am thrilled with the outstanding customer service Quality provided and will highly recommend them to family, friends and neighbors.

Brian Strane

16:35 07 Feb 21

Unreal -derek

17:04 31 Jan 21

I had my furnace stop working of course on a weekend and they were extremely fast to respond and get my heat going. The technician was extremely knowledgeable and professional. Definitely would recommend

Super Trucker

16:55 14 Dec 20

Eric Shourds

15:04 27 Nov 20

Laura Storbakken

19:50 13 Nov 20

The services provided were of the highest quality and at a reasonable cost. I called this company on a Friday morning due to a furnace not working properly and a service provider arrived at my home by 1230pm, Justin was friendly and knowledgeable and showed true care and concern regarding the quality of his work.Will definitely be my first call for any heating or air conditioning needs going forward.

Kathy Montague

22:20 10 Nov 20

It was great!!!

Dan Becker

21:23 02 Nov 20

They were very professional in terms of the process and handled everything for my garage heater install in terms of the equipment and managing required permit checks with the city. Would highly recommend. Good work.

Don Mcdonald

20:56 01 Nov 20

Needed a replacement for a chimney cap that had blown off. They were very responsive about coming out to see what was needed, got the new cap and coming over and putting it on.

catherine barstow

17:19 30 Oct 20

Ben, Tim, Rob, & Hunter did a great job removing our 34 year old furnace and A/C.They arrived early, and finished the job earlier then expected!All of them were very nice and polite. They answered all my questions and explained everything they would be doing.Great experience from the first phone call I made to the end of the project.I would highly recommend Quality Heating & Air!!

Michael Reed

19:43 29 Oct 20

Kristin Allbright

16:32 29 Oct 20

Exceptional service. Andy called before his arrival. He was friendly and answered all my questions. I signed up for their service plan because I trust this business. Highly recommended!

Bruce Snyder

16:32 29 Oct 20

Andy notified me when he was in route and resolved the problem with our HVAC humidifier control. Great service and covered within warranty. Highly recommend them.

Suman Chakraborty

18:12 27 Oct 20

They are very professional and responded quickly. Our furnace was not generating any heat, Justin came to provide an estimate to replace the furnace. He proactively looked at the furnace issues and did some maintenance and fixed it. Now we have heat. Justin is an awesome guy - explained everything and provided suggestion, I highly recommend them. They are honest in their approach, definitely not there to sell their product or services without a reason.

Frank

15:35 27 Oct 20

Andy did a great job!

Brent Cory

19:47 24 Oct 20

Having your furnace go out can be a very unforgiving problem, but Andy from QHAC was able to stop by our home the very day it stopped working. He promptly pinpointed the problem and ordered the part which was needed for the repair. Before we knew it, our furnace was back up and running. We were very impressed with Andy’s knowledge and would highly recommend QHAC for all your heating and cooling needs.

Missie

17:01 23 Oct 20

Response time was great, got an appointment the next day. Gary was great, very knowledgeable, gave me good tips to keep things running efficiently. His boss is lucky to have him. 😉 Price is really reasonable too. Would highly recommend.

Ray Edward

11:05 16 Oct 20

They arrived on time, diagnosed the problem. Found out it was electrical and not HVAC. I will use them again.

Tyler Glieden

20:56 14 Oct 20

I hired Quality Heating and Air to install a new gas garage heater and a new inducer motor on my furnace. They got everything done in about a half a day and for a very reasonable price. They were right on time and didn't leave any mess behind. I'd definitely hire them again.

Kirsten Kommer

22:36 02 Oct 20

Robert, Travis, Andy and Tim were awesome and timely, they got my furnace and AC installed within a few days of order before I moved into my home. They also set up my new thermostat to my phone. Thank you Robert, Travis, Andy and Tim!

jane kommer

17:46 18 Sep 20

Andy did an excellent job explaining what he was going to do and told me everything that needs to be done soon. Great job.

Dori Kaufman

14:30 17 Sep 20

All around excellent company!

Ken Ostensen

18:27 10 Aug 20

Great service

Ryan Hahn

21:24 04 Aug 20

Justin and company came out day of request and then within a couple days the job scheduled and work was finished within a hour and half time.

Alisa Mus

18:15 24 Jul 20

Very knowledgeable, took the time to answer all questions, showed me how to operate and overall great experience. Affordable too! Would recommend to anyone.

Katy Starfield

17:24 23 Jul 20

Brad Shambour

14:20 23 Jul 20

Justin did a great job! He was very professional and on time, which I appreciate. I could tell he really cared, and did everything he could to get out AC up and running as quick as possible to get out house cooled down for my family and I. I would definitely recommend him and Quality Heating and Air conditioning for any of your HVAC needs.

Suleman Khan

20:29 19 Jul 20

Very happy with the promptness and professionalism of this company. Justin called me to let me know he is on the way. Justin fixed my AC soon and I was getting the cold air flowing in my house again.

Christopher Koenig

17:23 17 Jun 20

Had a AC tune-up done. They sent Justin who was friendly, and very helpful. He answered all my questions. I signed up for there annual plan and will have them back to do a fall tune-up. Thanks Justin! 😁

Jesse

15:34 16 Jun 20

Kelley Roszak

17:31 15 Jun 20

Great company and great service.

Connie Leamont

18:02 12 Jun 20

Robert did an outstanding job on our AC! We were fortunate to get our home warranty to pay for the repair service, and Quality Heating certainly delivered! Robert actually arrived about 18 minutes early, and made quick work of getting right to the task at hand. He was awesome about answering my questions and showing me what would need to be done to complete the repair. He even leveled the pad so our new unit would be resting in place properly! He explained how to keep the outside compressor clean and protected no matter the season, so we get the most life possible out of it. He cleaned up the outside wiring connections as the original working was 18 years old and of rather poor builder quality from when our townhouse neighborhood was originally established. He left the utility room cleaner than it was! Outstanding service, quality work, and everything completed in less time than allotted for the job. Incredibly pleased, and we’ll definitely use them for any needed service in the future!

Tim

14:22 11 Jun 20

Personable and helpful

Peter Rosen

19:07 10 Jun 20

Andy was prompt! Actually early and on an AC call that is always nice! He was very professional, accommodating and answered all our questions with patience and skill. He fixed the wiring on our Nest thermostat which had not been charging properly previously and been a huge pain! Andy thoroughly checked the entire AC system even cleaning out our condensation drain which was also plugged. He re charged our system and added stop leak. I wish we would have been able to locate the actual leak but Andy assured us the stop leak works 95% of the time. So praying that is the case here since it was a drag to have to pay money for freon on top of our warranty deductible.Thank you!

Steve Lein

18:25 08 Jun 20

Tech Andy was great! Got here earlier than our appointment and quickly diagnosed the main issue with our AC unit. Popped in a replacement part, checked all the pressures, topped off the refrigerant, and it was back up and running in about 30 minutes. Great service and went above & beyond to answer all my questions about the system!

Brian Restad

18:54 03 Jun 20

My experience couldn’t have been better!“Customer Experience” is a large part of the industry I work in. I recognize and appreciate a valuable/high level experience.Whatever Gary earns as a wage should be tripled and don’t EVER let him retire....plenty of vacation time tho😁

Josefa Adamson

15:03 03 Jun 20

A great knowledgeable team that does a complete job from beginning to end. Don came out to discuss options and estimates for a HVAC replacement. We wanted the High Efficiency Furnace option, but the exhaust would be under a deck. With more questions over how the exhaust would be placed, Brian came over to discuss how it would be set up.The installation crew, Justin, Travis, and Robert, were very professional. The replacement went well and the exhaust was insulated under the deck. They even made some adjustments on the placement of the gas regulator and the condensation pipe to make the area more safe. The gas regulator was left sticking out about a foot away from the furnace by the original installer when the house was new and the condensation pipe was a trip hazard. I'm very pleased with a well done job.

Robert Zwiefelhofer

16:55 28 May 20

Andy came out yesterday to diagnose our short-cycle issue (leaky coil). Hunter and Tim installed a complete new system this morning in under four hours. The entire service team were courteous and professional. We will readily recommend Quality HVAC, particularly the technicians named above.

dweiss1973

20:44 27 May 20

RICHARD EDEL

23:04 26 May 20

Bryan and his team are top notch. My air conditioning died today, they came out same day and got me fixed so I can actually sleep tonight. Glad we have a company like them so close and responsive! You guys rock!

Robert Cosgrove

21:02 26 May 20

This is my 4th experience with this company. Each time I have met a different representative. All of them have been very direct, respectful and honest. Not only had the maintenance issue been resolved, but they have taken time improve my understanding of the work they did and how to perform routine maintenance.

Morgan Swope

13:25 22 May 20

Highly recommend. They are very quick to respond and they do a great job.

Brandon Paulson

19:59 19 May 20

Betty J Price

14:39 19 May 20

Andy was great! Her didn't waste his time or mine. I know my a/c unit is old so wasn't surprised it was low on coolant.I opted out of replacing that unit at this to. He was great about the whole thing.

Adam Johnson

18:23 18 May 20

Very helpful staff and excellent work by the crew at Quality. They provided a very competitive price, provided a clean and professional installation and went the extra mile to make sure everything looked great. Would definitely recommend.

Terry Fuoss

16:02 08 May 20

Great service. Friendly and fast. Very good communication. Kept me updated of his progress. Explained things thuroughly. Will recommend next time somebody needs a recommendation. Justin did great work.

Ronald Peters

22:29 06 Feb 20

They were able to have a technician come and check out the issue in a very timely manner. The technician also had the replacement part on his vehicle, which is the most important point to me.

Kristine Forseth

15:42 06 Feb 20

The repair man was honest and helpful. I didn’t feel like he was “looking” for a problem. He put me at ease after a previous experience where I felt scammed. I’m so happy to have found Quality Heating and Air!

Wesley Thompson

17:05 12 Dec 19

Quick response to our call-One hour to Fix👍my dumb cat went and Jumped on top of our Tech. back. I'm Sorry but he was very nice-

Becky Loebertmann

15:27 12 Dec 19

Andy from Quality heating was on time courteous knowledgeable and solved my furnace issue quickly..he was thorough in his explanation if what was wrong and their prices were fair...awesome job.

Joel Geisel

22:40 11 Dec 19

Jessica Merriam

20:03 22 Nov 19

Justin did a great job performing and repairing a heating issue in our home. He was efficient but thorough in his diagnostic and repair. We would use Quality Heating and Air for any of our needs.

David Hopkins

15:20 20 Nov 19

Awesome service, Gary is great, a company you can trust!

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