IMPORTANT DISCLAIMER
Quality Heating & Air Conditioning does not share your phone number or opt-in data with third parties for marketing purposes. This assurance is made in compliance with A2P 10DLC practices and reflects our commitment to safeguarding your personal information. Please read this entire policy to understand how your data is collected, used, and protected.

Effective Date: January 9th, 2025

Welcome to www.quality-heating.com. At Quality Heating & Air Conditioning (“Quality Heating & Air Conditioning,” “we,” “us,” or “our”), your privacy is critically important to us. This Privacy Policy document outlines the types of personal information that we collect and record and how we use it. This policy is designed to comply with the Application-to-Person Ten Digit Long Code (A2P 10DLC) practices and reflects our commitment to safeguarding your personal information.

Information Collection

We collect information to provide and improve our services to you. The types of information we may gather include:

  1. Contact Information
    Details such as your name, phone number, and email address, which you may provide when initiating contact with us through our website or via text messages.
  2. Usage Data
    Information on how our website and services are accessed and used may also be collected. This can include your computer’s Internet Protocol (IP) address, browser type and version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Use of Data

The data we collect serves a variety of purposes, including but not limited to:

  • Providing and maintaining our Service
  • Notifying you about changes to our Service
  • Enabling you to participate in interactive features of our Service when you choose to do so
  • Providing customer care and support
  • Providing analysis or valuable information so that we can improve the Service
  • Monitoring the usage of the Service
  • Detecting, preventing, and addressing technical issues

Text Message Handling

In compliance with A2P 10DLC standards:

  1. Non-Marketing Use
    Quality Heating & Air Conditioning does not use the phone numbers or text messages received for marketing purposes. We will never share your phone number or opt-in data with third parties for marketing.
  2. Data Protection
    We do not store or share your text messages or phone numbers with any third parties. Text messaging is used exclusively for responding to service inquiries or providing support as directly requested by our customers.

Data Security

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Privacy Policy Changes

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Last Updated: January 9th, 2025